Early Detection Australia

Client services

Have a question?

For general enquiries and costs speak with our friendly Client Service Manager — request a call back or book a telehealth session today. For any clinical questions, book a telehealth appointment and get clear answers about your risk, and your next step.

  • Response within 3 business days
  • Australian-based team
  • Mon-Fri, 9am-5pm AEST

Ways to reach us

Choose how you'd like to get in touch

Whichever way suits you best, you’ll get clear, unhurried answers from a real person.

Request a call

For general enquiries and costs fill in the form below and a client services manager will call you back, Monday to Friday, 9am–5pm AEST (Sydney)

All clinical questions must be answered by a doctor, please book a telehealth consultation.

Book telehealth

Speak with a registered Australian doctor about your risk, and your eligibility.

Email us

Prefer to write it down? We respond within 3 business days with clear, personalised guidance.

*We can help with information for Early Detection Services. We can't discuss symptoms or give medical advice. If you have symptoms or health concerns, please speak to your doctor.

FAQs

Frequently asked questions

Find quick answers to the questions we hear most.

Comprehensive prevention and early-intervention care is largely not covered by Medicare or private health insurance, so any out-of-pocket costs should be clear to you before you proceed. This is both good practice and something we are committed to.

A consultation with a doctor may have an out-of-pocket cost, depending on the service and whether a Medicare rebate applies. Where a doctor recommends any further assessment or ongoing care, that may also have a cost that is not covered, or not fully covered, by Medicare or private health insurance. Costs can vary, so we encourage you to ask what to expect before proceeding, so you can make an informed decision. If cost is a concern, a doctor can talk with you about the options available to you

Send us a message

Ask us about Early Detection Services*

A client services manager will follow up personally. *We can help with information for Early Detection Services. We can't discuss symptoms or give medical advice. If you have symptoms or health concerns, please speak to your doctor.

Not sure where to start?

A process designed around you and your doctor. Any assessment is arranged and overseen by a registered Australian doctor.