Have a question?
For general enquiries and costs speak with our friendly Client Service Manager — request a call back or book a telehealth session today.
For any clinical questions, book a telehealth appointment and get clear answers about your risk, and your next step.
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Choose how you'd like to get in touch
Whichever way suits you best, you’ll get clear, unhurried answers from a real person.
Request a call
For general enquiries and costs fill in the form below and a client services manager will call you back, Monday to Friday, 9am–5pm AEST (Sydney)
All clinical questions must be answered by a doctor, please book a telehealth consultation.
Book telehealth
Speak with a registered Australian doctor about your risk, and your eligibility.
Email us
Prefer to write it down? We respond within 3 business days with clear, personalised guidance.
Frequently asked questions
Find quick answers to the questions we hear most.
Will there be any costs involved?
Comprehensive prevention and early-intervention care is largely not covered by Medicare or private health insurance, so any out-of-pocket costs should be clear to you before you proceed. This is both good practice and something we are committed to.
A consultation with a doctor may have an out-of-pocket cost, depending on the service and whether a Medicare rebate applies. Where a doctor recommends any further assessment or ongoing care, that may also have a cost that is not covered, or not fully covered, by Medicare or private health insurance. Costs can vary, so we encourage you to ask what to expect before proceeding, so you can make an informed decision. If cost is a concern, a doctor can talk with you about the options available to you
Do I need to speak to a doctor first, and why is it important?
Yes, you do. There are three ways to access a referral: through an appointment with your regular GP, an appointment with a specialist, or via a telehealth consultation.
Because every person’s health history and risk profile is different, it is important to discuss your individual circumstances with a GP or specialist. They can review your personal and family medical history, any known genetic risk factors, and other relevant health information to determine whether further assessment or early detection testing may be appropriate for you.
Our Early Detection Service is designed for people who may be at a higher risk of pancreatic, ovarian or breast cancer. This may include people who:
- Have a family history of pancreatic, ovarian or breast cancer
- Have inherited genetic risk factors (such as BRCA gene mutations)
- Have been advised by their doctor that they are at increased risk
Who is the Early Detection service for?
Our Early Detection service is designed for people who may be at a higher risk of pancreatic, ovarian or breast cancer. This may include people who:
- Have a family history of pancreatic, ovarian or breast cancer
- Have inherited genetic risk factors (such as BRCA mutations)
- Have been advised by their doctor that they are at increased risk
Not sure if you’re eligible? Speak with your GP, book a telehealth consultation, or make an appointment with a specialist.
Who should consider Early Detection services?
Pancreatic cancer Early Detection services
You may be at high risk of pancreatic cancer if you have a strong family history of pancreatic cancer, have a gene mutation associated with pancreatic cancer, or are over 50 years of age with new-onset type 2 diabetes.
Ovarian cancer Early Detection services
For women with a family history of ovarian, breast, or related cancers, this type of testing (known as advanced epigenetic blood-based testing) may help detect ovarian cancer at earlier stages, potentially improving survival outcomes.
Breast cancer Early Detection services
For women with a family history of breast cancers, 30 or more years of age, confirmed dense breast tissue (known as BI-RADS Category C or D), and with no previous history of cancer (except non-melanoma skin cancer). You should not be breastfeeding or pregnant. This testing should be performed within 3 months of breast images (e.g., mammogram or ultrasound).
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Not sure where to start?
A process designed around you and your doctor. Any assessment is arranged and overseen by a registered Australian doctor.
Assess your risk
Review the known risk factors for each type on cancer on this website to see if Early Detection services are appropriate for your risk profile or if you’d like to have a further discussion with a doctor.
Book a consultation
Speak with an Australian-registered doctor in person or via telehealth.